Frequently Asked Questions

Bad Christmas Jumpers is a unique online store that specializes in selling Christmas jumpers with designs created by our customers. We offer a wide range of quirky and fun designs that are sure to bring a smile to your face during the festive season.

At Bad Christmas Jumpers, we believe in giving our customers the opportunity to express their creativity. Our Bad Christmas Jumper Contest is the perfect opportunity for you to design and submit your own unique Christmas jumper. Not only will you have a chance to win a jumper of your own design, but you also have the opportunity to earn a 5% commission on each net sale of your winning jumper.

Absolutely! We take pride in providing our customers with high-quality Christmas jumpers. All our jumpers are made from soft and comfortable materials that are perfect for keeping you warm during the holiday season. We also ensure that the printing of the designs is done with precision and care to ensure longevity.

We offer a wide range of sizes to cater to all body types. Our jumpers are available in sizes ranging from small to extra-large. To find the perfect fit, we recommend referring to our size guide, which provides detailed measurements for each size.

Placing an order is quick and easy. Simply browse through our collection of designs or submit your own, select your desired size, and click on the “Add to Cart” button. Once you have added all the items you want to purchase, proceed to the checkout page and follow the instructions to complete your order.

We strive to process and ship all orders as quickly as possible. Shipping times vary depending on your location. For domestic orders, you can expect to receive your jumper within 5-7 business days. International orders may take longer, depending on customs clearance.

Yes, you can track your order once it has been shipped. We will provide you with a tracking number via email, which you can use to track the progress of your delivery. Please note that it may take up to 48 hours for the tracking information to be updated.

We want you to be completely satisfied with your purchase from Bad Christmas Jumpers. If for any reason you are not happy with your jumper, please contact our customer service team within 14 days of receiving your order. We will be happy to assist you with returns or exchanges, provided the item is in its original condition.

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by sending an email to hello@badchristmasjumpers.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Yes, we often run special promotions and discounts throughout the year. To stay updated on our latest offers, join the xmas club or follow us on social media. We also offer exclusive discounts for returning customers, so be sure to check your email for any special offers.

Spread the Festive Cheer with Bad Christmas Jumpers!

At Bad Christmas Jumpers, we believe that the holiday season is all about having fun and spreading joy. With our unique collection of customer-designed jumpers, you can stand out from the crowd and embrace the festive spirit in style. If you have any more questions or need assistance, don’t hesitate to reach out to our friendly customer support team. Happy shopping!